Refund policy

At Elysian GiftCo, we take great pride in the quality of every piece we create. If you are not completely satisfied with your order, we welcome returns within 14 days of delivery, provided the item is unused and in its original packaging.

Please note that personalised and named items are non-returnable, as these are crafted exclusively for you. This is in accordance with UK consumer law.

Return postage is the responsibility of the customer. Once we receive your item in its original condition, your refund will be processed within 14 days. To arrange a return, please contact us at elysianinfusedgmail.com